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Never waste a call. Our machine learning platform uses each call to improve your transcript by detecting what works and correcting what doesnt.
Agents are assigned complex tasks and often lack support during calls. With Aloen, each conversation is guided to provide valuable assistance and insights at any time.
We believe in the empowerment of agents rather than a strict execution of their tasks, which makes them more efficient and leads to greater satisfaction & more well-being at work.
Making cold call sexy again. To prevent work from becoming a chore, Aloen motivates agents with gamification features, targeted challenges, performance dashboards, badges and more.
Commitment is supported by instant rewards for developing new commercial skills, and virtual cheering salutes hard work.
Give your agents the confidence and knowledge to succeed from day one. Cut ramp up time in halt by giving your agents the most ettective best practices, objection responses, and calltranscripts, in real time
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